### Troubleshooting

Please read the following items to assist you to install driver. If the following items can not help you to fix the problems, please contact our technical support department. We will reply you as soon as possible.

- Please check the BIOS setting of motherboard whether or not disable the built-in LAN device. Please refer to the user's guide of your motherboard to change the BIOS setting.

- Please make sure that the cable is firmly plugged in the connector and the link light of network adapter is on.

- Please correctly choose the hardware device during the installation of driver.

- Please visit the website of Realtek(http://www.realtek.com.tw/downloads) to download the latest driver to install.